Gainback

The team behind Gainback

Lorenz Wolf, Sude Gürkök and Jakob Hebenstreit, the Gainback team

Lorenz Wolf

Co-founder

Lorenz is the direct line to our studios. He talks to owners every week, listens closely to what happens at the front desk, and makes sure Gainback runs smoothly in every studio.

Sude Gürkök

Marketing · Working student

Sude plans our marketing campaigns and makes sure more and more studios get to know Gainback.

Jakob Hebenstreit

Co-founder

Jakob builds the software behind Gainback. He has been programming since he was 14 and makes sure every feature works in seconds at the front desk.

How did Gainback actually start?

It all started in the restaurant of Lorenz’ father in Franconia. Social media, paperwork, too few staff, and hardly any time for marketing. Yet happy guests were photographing their food and telling others about it anyway. That became Gainback, first for over 80 restaurants, bars and cafés.

Then came Formé Studio near Vienna. Over 500 members in the first 60 days showed us: nowhere does loyalty work better than in studios customers visit every week. Since then we have been building Gainback for Pilates and boutique studios.

Started in Würzburg in 2025

Jakob and Lorenz on stage

News and updates about Gainback

Case study

Formé Studio: 500+ members in 60 days

How a reformer studio near Vienna brings its customers into the studio more often with Gainback.

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Award

Gainback wins the Startup Teens Challenge

Winner in the “Online-Platforms & Technology” category of Germany’s largest business plan challenge for young people, among 913 projects in Berlin.

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Funding

Funded by the Free State of Bavaria

The Bavarian Ministry of Economic Affairs funds Gainback through Start?Zuschuss! The only one of 10 funded startups not from Munich.

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Podcast

Startbahn27 #024 with Jakob Hebenstreit

Jakob tells how Gainback came about and where the journey is heading.

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Podcast

Startbahn27 #029 with Lorenz Wolf

Lorenz on sales, his restaurant roots and the road to the studios.

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Awarded and funded

Winner of the Startup Teens Challenge

“Online-Platforms & Technology” category of Germany’s largest business plan challenge for young people.

Funded by the Free State of Bavaria

Through Start?Zuschuss! of the Bavarian Ministry of Economic Affairs.

DannyDannyOwner, Formé Studio

Hi! I use Gainback myself in my Pilates studio. If you want to know how it really works day to day, ask me. I’m happy to take ten minutes for you.

Message Danny on WhatsApp