Luma Room+38 % more visits per customerThe customer loyalty software for your Pilates & yoga studio
For ambitious studios: grow your studio revenue with more enquiries, smarter upsells and more regulars.
Try it free for 14 days- Luma Room+38 % more visits per customer
Formé Studio500+ customers in 6 weeks
Studio Fifteen25 Instagram stories in 3 weeks
The Hive YogaLess dependent on aggregators
Alignher120 customers in the first month
Bhakti Yoga House40 new customers through referrals
Gainback solves the problems every studio struggles with.
AggregatorsThe platform takes its cut and keeps the data. Your customer stays anonymous, and you never reach her directly.
94 %of ClassPass customersnever become members
Studio hoppingWith you today, at the next studio tomorrow. No barrier to switching, a new offer every week.No time forSocial mediaThe studio day eats up the time, an agency is too expensive. And real posts from your customers are missing.
One-time drop-inscome once and never again1×
Not another loyalty program. A community that brings in revenue.
1. Sign-up
Part of the community in seconds
Scan the QR code at the front desk and your studio card is in Apple or Google Wallet.
Apple Wallet
Google Wallet9:415GCancelAdd
Flow Member
StatusOriginPoints15Balance€18.50
StatusOriginPoints15Balance€18.502Check in at the front desk
2. Status levels & benefits
From one drop-in to a regular.
Every visit earns points. Status levels build long-term loyalty, deals bring customers back in the short term. Switching studios no longer pays off.
StatusStatus points never drop
Elevatefrom 1,500+20 % points on every visit
Glowfrom 800+10 % points on every visit
Flow · you, 640 pointsfrom 300Invitations to events
Originfrom sign-upWelcome drink
DealsRedeem points as often as she likes340 points
100 pointsMatcha on the house
250 pointsFormé grip socks
600 pointsBring a friend
800 pointsReformer class on the house3. Smart upsells
More revenue per customer
Built on psychology, so customers buy again sooner, bring friends and book events on their own.
Extra revenue per customer€380.00
The next pass10-class pass bought again right away€230.00
Bring a FriendNew customers through referrals€80.00
2-for-1 matcha dealMore spend, longer stays€20.00
Workshops & eventsCustomers discover your full offering€50.00
4. Push to the phone
More visits with one message
The right message for every moment, with a direct booking link to Eversports, bsport & co. Many run automatically, the rest you send with one click.
Pure Reformer1 hr agoNew from Monday: Barre with Lisa. Double points for the first class.
Pure ReformernowReformer Flow today at 6 pm: 2 spots left. Who's in?Reformer Flow · today 18:00via EversportsBook a spot
Studios that win more regulars with Gainback
“With Gainback we boosted our customer retention enormously, generated upfront revenue and promoted events more easily”
Elisabeth Hofstädter-DimitrovOwner, Formé Studio500+customers in 6 weeks
“In the first 1.5 weeks we had 25+ stories and several thousand impressions. At the same time we are generating more membership bookings.”
Franziska BrixOwner, Luma Room+38 %more visitsWorks with your booking system
Gainback connects to your tools and gathers everything about your customers in one place. Nothing to switch.
BookingCheck-inNew customerVisitVisitCard updatedPush sent
Apple WalletGoogle Wallet
Apple WalletGoogle WalletGainbackCustomer profile in Gainback
No time for social media? Let your customers do it.
Post a story
After class she shares a story and tags your studio. Real photos, no content plan needed.
Rewarded automatically
Gainback detects the story and sends points to her wallet card right away.
More reach
Her friends see your studio. You see how many stories there were.